Terms & Conditions

Welcome to Custom Packaging Pro UK. Before you engage with our packaging services, please carefully read and understand our Terms and Conditions. However, you agree to be bound by these terms and conditions by accessing our services. If you do not agree with any part of these terms, please refrain from using our services.

  1. Definitions
  2. "Company" refers to Custom Packaging Pro UK, the provider of packaging services.
  3. "Client" refers to the individual, business, or entity seeking packaging services from the Company.
  4. "Services" refer to the packaging and related services the Company provides.

Service Agreement

By engaging with our services, the Client acknowledges and agrees to abide by the terms and conditions outlined in this agreement. So, any additional terms or agreements shall be agreed upon in writing between the Company and the Client.

Pricing and Payment

  1. Pricing for our packaging services will be provided upon request. Prices may vary based on the type, quantity, and packaging complexity required.
  2. The Client agrees to pay for services as outlined in the invoice provided by the Company. So, payment is due within the agreed-upon terms.
  3. Failure to make timely payments may result in late fees or suspension of services until payment is received.

Packaging Design

  1. If the Client requests custom packaging design, the Company shall provide design concepts for approval. Once approved, any changes may result in additional charges.
  2. Custom Packaging Pro UK retains the intellectual property rights to all packaging designs until full payment is received.
  3. User Content

Definition:

User Content includes any text, images, graphics, videos, or other materials you submit, upload, or display on the Custom Packaging Pro UK platform. Thus, this encompasses content created for packaging design, reviews, comments, feedback, and other interactions on our platform.

Ownership and Responsibility

You retain ownership of any User Content you submit to Custom Packaging Pro UK. By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license. However, it reproduces, modifies, adapts, publishes, translates, distributes, and displays your content to provide our packaging services.

Responsibility:

You are solely responsible for the User Content you submit. This includes ensuring that your content does not infringe upon any third-party rights, such as copyright, trademark, or privacy rights. You also agree not to submit any unlawful, defamatory, obscene, or objectionable content.

Content Guidelines

Compliance: When creating and submitting User Content, you must adhere to all applicable laws and regulations. This includes intellectual property laws, privacy laws, and anti-discrimination laws.

Accuracy: When submitting content, please ensure it is accurate and truthful. Misleading or fraudulent information is not permitted.

Respect: Treat other users with respect and courtesy. Do not engage in harassment, hate speech, or discrimination.

Safety: Do not upload or share any content that may harm or compromise the security of the Custom Packaging Pro UK platform or its users. This includes viruses, malware, or any other malicious software.

Adult Content: Custom Packaging Pro UK does not allow the submission of adult, explicit, or sexually explicit content.

User Reviews and Ratings

Honesty: If you leave reviews and ratings on our platform, please ensure they are honest and based on your experiences with our services or products.

Respectful Feedback: While we encourage constructive criticism, please express your feedback respectfully and avoid using offensive language or personal attacks.

False Reviews: Do not post false or misleading reviews or ratings. Thus, this includes reviews intended to harm our reputation or that of other users.

Monitoring and Moderation

Moderation: Custom Packaging Pro UK reserves the right to monitor, review, and moderate User Content to ensure compliance with these terms and applicable laws. Thus, we may remove or edit content that violates these terms or is inappropriate.

No Obligation: We are not obligated to monitor User Content. However, our failure does not imply our endorsement or approval of the content.

Termination of Access

Breach of Terms: If you breach any of these User Content Terms & Conditions, we reserve the right to terminate or suspend your access to Custom packaging pro without prior notice.
Intellectual Property

Trademarks: Custom Packaging Pro UK and its associated logos, trademarks, and service marks are the property. So, you may not use these marks without our prior written consent.

Copyright: All content on the Custom Packaging Pro UK platform, including text, graphics, images, and software, is safe by copyright and other intellectual property laws. However, without our permission, you may not reproduce, distribute, modify, or create derivative works based on this content.

Disclaimer

Use at Your Own Risk: You use Custom Packaging Pro UK and submit User Content at your own risk. So, we make no warranties or representations regarding the accuracy, completeness, or reliability of User Content or the Custom Packaging Pro platform.

Changes to Terms

Updates: Custom Packaging Pro UK reserves the right to update or modify these User Content Terms & Conditions at any time. We will notify users of significant changes, but you must review these terms regularly.

Contact Information

Questions: Please get in touch with us if you have any questions or concerns about these User Content Terms & Conditions or our platform.

Thank you for choosing Custom Packaging Pro UK. However, we look forward to providing outstanding packaging solutions and a positive user experience. By adhering to these User Content Terms & Conditions, you maintain a safe and respectful environment for all users.

Production and Delivery

  1. The production timeline will be provided to the Client upon order confirmation. Production delays may occur due to unforeseen circumstances, and the Company shall not be responsible for such delays.
  2. The Company is responsible for packaging quality, but it is the Client's responsibility to inspect and report any defects upon delivery.
  3. The Company will make commercially reasonable efforts to deliver the packaging materials within the agreed-upon timeframe, but it is not responsible for delivery delays caused by external factors.

Changes and Cancellations

Any changes to the order must be requested in writing and are subject to approval by Custom Packaging Pro UK. Additional charges may apply.

Cancellations must be made in writing and may be subject to cancellation fees, depending on the production stage of the order.

Liability

Custom Packaging Pro UK is not liable for any damages or losses from using our packaging materials or services.

The Client is responsible for ensuring that the packaging materials are suitable for their intended purpose, including compliance with legal regulations.

Intellectual Property

Any intellectual property the Client provides for packaging design owned by or properly licensed to the Client.

The Company will not use the Client's intellectual property for anything other than fulfilling the packaging order.

Confidentiality

The Company and the Client agree to keep confidential information exchanged during the project confidential and not disclose it to third parties.

  1. Governing Law and Dispute Resolution
  2. The laws shall govern this agreement.
  3. Any disputes arising from this agreement shall be resolved through arbitration by the rules.

Termination

Either party may terminate this agreement with written notice if the other party breaches a material term or condition.

Entire Agreement

This agreement constitutes the entire understanding between the Company and the Client and supersedes all prior agreements, whether oral or written.

Sales Tax Policy:

We charge Sales Tax on orders received from within the state of NY. However, if you are tax-exempt, please provide your tax exemption certificate at the time of order placement.

Copyright Notice:

By using our website, you acknowledge and know that all trademarks, logos, content, data, images, graphics, illustrations, maps, icons, and all the other content collectively termed "Our website Content" are the property of Custompackagingpro.co.uk. So, you need to use this or any changing, copying, updating, storage, distribution & republishing of the content prohibited without written permission from the company.

CHANGES TO TERMS OF SERVICE

Custom Packaging Pro UK reserves the right to amend these Terms and Conditions at any time. Thus, the Client will be notified of any changes, and continued use of our services implies acceptance of the amended terms.

By engaging with Custom Packaging Pro UK, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions if you have any questions or concerns.

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